Hublead subscription, plans, and seats

What you’ll learn

In this article, you’ll understand:

• What a Hublead subscription applies to (an organization / Hub ID)
• How plans work (Professional, Business, Scale, etc.)
• How licenses / seats work (paid seats, view-only users)
• How to assign, remove, and reassign seats

Core subscription rule: subscriptions are organization-based

Hublead subscriptions are linked to a Hublead organization, which is always tied to one HubSpot portal (Hub ID).

That means:

• You subscribe once per HubSpot portal (Hub ID).
• Your plan applies to the entire Hublead organization for that Hub ID.
• You decide which users in that organization receive a paid seat.

If your company has multiple HubSpot portals, each portal has its own Hub ID and therefore requires a separate Hublead subscription.

Plans: what happens when you upgrade

When someone upgrades Hublead for a given Hub ID:

• The plan level upgrades for the entire organization (for that Hub ID).
• Access to paid features is then controlled by seat assignment.

FAQ: “We upgraded for one user. Does it apply only to them?”

No. The plan level applies to the entire Hublead organization for that Hub ID. You then choose which users receive a paid seat.

Licenses (seats): how they work

Seats are managed at the organization level (i.e., within a single Hub ID).

Seat basics

• You purchase a bundle of seats (for example: 1, 3, 5, 10).
• All seats belong to the Hublead organization (Hub ID), not to an individual user.
• Seats can be assigned and reassigned at any time within the same Hub ID.

Who needs a paid seat?

• Users who actively use Hublead features (sync, enrichment, workflows, daily usage) should have a paid seat.
• Users who only need visibility (monitoring, reporting, or basic checks) can remain unlicensed (or “view-only” from a Hublead perspective, depending on your internal policy).

Practical rule: assign paid seats only to the users who need Hublead operationally every week.

Typical seat workflow

1. Your company buys, for example, 5 seats for Hub ID 1234567.
2. Team members connect Hublead to HubSpot (same Hub ID).
3. They appear in the Hublead dashboard under Hublead Users.
4. An Admin/Ops assigns seats from the pool of available licenses.
5. Licensed users can use the paid features included in your plan (depending on Professional / Business / Scale).

Reassigning seats

Seats are reusable.

If a user leaves the company or no longer needs Hublead:

• Remove the seat from that user
• Assign the freed seat to someone else in the same HubSpot portal (same Hub ID)

You do not need a new subscription for every new team member. Just reallocate seats.

Onboarding a new user (subscription perspective)

To onboard a new teammate:

1. They connect Hublead to the correct HubSpot portal (Hub ID)
2. They appear in the Hublead dashboard
3. Admin/Ops assigns them a seat (if needed)

FAQ

Q: Do we pay for an “admin seat” if they only need to view data?

If the person only needs to view HubSpot data and dashboards, HubSpot typically provides View-Only seats that are free (depending on your HubSpot plan). If they need to edit settings, properties, workflows, or records, they usually need a paid HubSpot seat (Core / Sales / Service).

In Hublead, the equivalent principle is: if they don’t use Hublead features, they generally don’t need a paid Hublead seat.

Q: We have multiple HubSpot portals. Can we use a single Hublead subscription?

No. Each HubSpot portal (Hub ID) corresponds to a separate Hublead organization, with its own subscription and seat pool.